Build Your Own Online Medical Store: A Step-by-Step Guide for Pharmacy Owners 

Running a medical shop has always been about trust, reliability, and timely service. But in today’s digital-first India, your customers are changing fast – they expect to buy medicines, supplements, and health essentials online with just a few taps.

Big pharmacy apps are everywhere, but local medical store owners like you have something they don’t – personal trust and community reach. Now, with chotu, you can combine both worlds: go online, serve digitally, and grow profitably – all without hiring developers or paying huge commissions.

Here’s a step-by-step guide to help you build your own online medical store and take your pharmacy business to the next level.

Step 1: Understand Why Going Online Matters

The healthcare industry is going digital faster than ever. From online doctor consultations to home delivery of medicines – customers now expect speed, convenience, and availability.

If your pharmacy is still offline, you’re missing out on a large and growing market. By creating an online store, you can:

• Increase your daily sales through digital orders.
  
• Stay open 24/7, even after physical shop hours.
  
•  Reach more local customers searching “medical shop near me.”
  
• Build repeat orders with subscription and refill reminders.
  
• Compete with major pharmacy chains, while keeping your local charm.
  

Step 2: Create Your Online Medical Store with chotu

You don’t need a coder, designer, or expensive software.

With chotu, you can set up your online pharmacy in minutes.

Here’s how:

1. Visit owner.chotu.com/sell-online.
2. Select a suitable template
3. Add your Business name and mobile number(whatsapp one)
4. Choose FREE or paid option
   
   

Your digital store link becomes your one-stop platform to display products, accept payments, and manage orders.

Step 3: Add Your Medicines and Products

Your inventory is your strength – and now it’s time to make it visible online.

List your products under clear categories like:

• Prescription Medicines (upload guidelines for RX verification)
  
• Over-the-Counter (OTC) items
  
• Health Supplements & Vitamins
  
• Baby & Personal Care
  
• Medical Devices (BP monitors, thermometers, glucometers)
  

Add key details for each item:

• Product name & dosage
  
• Brand/manufacturer
  
• Price & available quantity
  
• Prescription required or not
  
• Delivery or pickup options
  

Tip: Use real product photos to build trust – avoid generic stock images.

Step 4: Set Up Payment & Delivery Options

Make it easy for customers to order and pay.

With chotu, you can:

• Enable online payments (UPI, debit/credit card, net banking).
  
• Offer Cash on Delivery for local areas.
  
• Set delivery time slots (same-day or next-day delivery).
  
• Partner with a local delivery person or logistics partner.
  

This flexibility keeps your customers happy and loyal.

Step 5: Promote Your Store & Attract Customers

Once your online store is live, spread the word!

Use smart, local-friendly promotion tactics:

•  Share your store link on WhatsApp with existing customers.
  
• Print your store QR code on bills and prescription bags.
  
• Partner with local clinics to get referrals.
  
• Create an Instagram or Facebook page for offers and updates.
  
•  Encourage satisfied customers to leave reviews on your chotu store.
  

Your online presence helps you become the trusted digital pharmacy for your area.

Step 6: Ensure Compliance and Trust

When selling medicines online, following regulations builds long-term credibility.

Keep these essentials in place:

• Display your drug license number clearly.
  
• Ask customers to upload prescriptions for restricted drugs.
  
• Sell only verified and unexpired products.
  
• Maintain transparency about prices and delivery timelines.
  

Compliance = trust. And trust = growth.

Step 7: Boost Your Profits with Smart Strategies

Once your online store is running, you can scale quickly by:

• Offering subscription refills for regular medicines.
  
• Adding home delivery within 2–5 km radius.
  
• Expanding into herbal & wellness products.
  
• Providing seasonal offers (e.g., health checkup kits, immunity boosters).
  
• Building loyalty programs for repeat buyers.
  

Online customers love convenience – keep giving them reasons to reorder from your store.

Step 8: Manage Everything from One Dashboard

With chotu, you don’t need multiple apps or complex systems. You can:

• Track orders & payments in real time.
  
• Manage stock and pricing anytime.
  
• View customer details for follow-ups.
  
• Monitor sales reports and performance.
  

Everything runs smoothly – so you can focus on running your business, not chasing paperwork.

Why Pharmacy Owners Choose chotu

Thousands of small business owners across India are switching to chotu because it’s simple, affordable, and designed for local sellers.

Here’s what makes it perfect for pharmacy owners:

•  Instant setup (go live in seconds)
  
• 100% secure payments
  
• Multi-language support (English + regional)
  
• Zero commission – full profit is yours
  
• Easy to update inventory anytime
  

chotu gives you the tools to grow online while keeping your local connection and trusted brand identity intact.

Final Thoughts

The future of pharmacy is digital + local – and you can be part of it right now.

Your customers already trust you offline. Now, give them the convenience of buying from you online too.

With chotu, you can build your own branded online medical store, manage everything from one dashboard, and grow your business 24/7 – without breaking a sweat.

👉 Start your online medical store today and become your city’s most trusted digital pharmacy.