Why chotu Is Not Like Swiggy or Zomato – It Empowers Local Biryani Shops to Sell Online

biryani shops online

Across India, biryani shops fuel weekend crowds, office lunches, late-night cravings, and festival feasts. But as food ordering moved online, local biryani outlets found themselves trapped in the Swiggy–Zomato ecosystem – paying high commissions, losing customer relationships, and struggling to compete with big restaurant chains.

That old model is changing.

chotu is giving biryani shops a new digital identity where they own customers, keep full profit, and sell online directly – without depending on aggregator platforms.

And this is exactly why chotu is not like Swiggy or Zomato.

It is built for merchant freedom, sustainability, and growth.

Let’s break down what makes chotu so transformative.

chotu vs Delivery Apps: The Difference That Actually Matters

Swiggy and Zomato are marketplaces. Their business model depends on:

  • Commission per order
  • Listing multiple restaurants together
  • Showing competitors next to you
  • Controlling customer relationships

chotu is the opposite.

It is a business tool built to empower local shops.

Instead of being one restaurant in a crowded list, you get your own dedicated online presence – fully branded and fully controlled by you.

How chotu Empowers Local Biryani Shops to Sell Online (Without Losing Profit)

1. A Dedicated Online Biryani Store Fully Controlled by the Merchant

Delivery apps never highlight your identity – you’re just another listing.

chotu gives your shop its own mini-site, where customers see only your dishes, not competitors.

This increases trust, brand recall, and direct orders.

Step 1: Create Your Biryani Shop Online Store on chotu

Visit owner.chotu.com/sell-online.

In a few simple steps, you’ll have your digital profile ready:

  • Add your store name and mobile number.
  • Use a pre-built menu or add your products/services with short descriptions.

With this, your biryani shop gets a clean, shareable online presence that feels like a personal website.

2. Zero Commission – You Keep Every Rupee

Swiggy and Zomato commissions (20–30 percent) eat into already thin biryani margins.

For many small shops, this turns online ordering into a loss-making channel.

chotu charges zero commission.

Everything you earn stays with you.

This alone helps biryani shops:

  • Increase profit
  • Offer better portions
  • Maintain quality without compromise
  • Run sustainable operations

This is one of the biggest reasons local shops prefer chotu.

3. Full Access to Customer Data and Repeat-Order Power

Delivery apps hide customer details.

So even if someone loves your biryani, you cannot reach out, build loyalty, or drive repeat orders.

chotu gives you complete customer ownership:

  • Phone numbers
  • Order history
  • Last ordered items
  • Frequency insights

This helps biryani shops send updates through WhatsApp, build returning customers, and increase weekend order volumes.

Repeat customers drive 70 percent of long-term profit – chotu gives you this power back.

4. Accept Orders Everywhere – WhatsApp, Social Media, Google, QR

Your store link works like a digital identity.

Customers can order from:

  • WhatsApp
  • Instagram
  • Google Business Profile
  • Facebook pages
  • SMS
  • Posters
  • Shop QR codes
  • Food bloggers and group shares

No app download.

No friction.

No confusion.

Just quick direct orders.

5. You Control Delivery, Timings, Packaging, and Fulfilment

Delivery apps force strict rules – distance, timings, packaging charges, and delivery SLAs.

chotu gives freedom:

  • Deliver yourself
  • Use your staff
  • Allow pickup
  • Set your own timings
  • Manage peak hours smartly

This ensures biryani reaches customers hot, fresh, and on time – exactly the way your shop is known for.

6. Perfect for Biryani Menus and Local Specialities

Your menu on chotu can include:

  • Chicken biryani
  • Mutton biryani
  • Dum biryani
  • Egg biryani
  • Veg biryani
  • Combo packs
  • Starters and curries
  • Family packs
  • Drinks

All displayed neatly in your style, without marketplace noise.

Local favorites are clearly visible, boosting order frequency.

7. Build a Loyal, Local Ordering Base (Your Most Valuable Asset)

Over time, as customers start ordering directly through your chotu store link, you begin to build:

  • A loyal customer list
  • Repeat order cycles
  • Weekend and evening rushes
  • Word-of-mouth referrals
  • Brand trust

Many merchants say their chotu store becomes the primary engine for consistent revenue, while delivery apps become optional.

This shifts power back to the local business – where it belongs.

Why Biryani Shops Prefer chotu Over Swiggy or Zomato

FeatureDelivery Appschotu
CommissionHighZero
Customer DataNot sharedFully shared
Competitor ClutterVery highNone
BrandingMinimalStrong
Delivery ControlVery limitedFull
Profit PotentialLowHigh
App DependencyRequiredNot required
Direct OrdersRareGuaranteed

For biryani shops that rely heavily on quality, consistency, and word of mouth, chotu becomes a far more sustainable and profitable digital channel.

chotu Helps Biryani Shops Build Something Aggregators Never Provide: Stability

Sustainable food business growth happens when you:

  • Own your customers
  • Own your brand
  • Own your delivery
  • Own your margins
  • Own your future

chotu is built exactly for this.

It is not trying to make customers loyal to a platform.

It is making customers loyal to your biryani.

Ready to Take Your Biryani Shop Online and Own Your Customers?

Create your store today for FREE:

👉 owner.chotu.com/sell-online

Grow your brand. Keep your margins. Control your experience.

chotu empowers you, not the marketplace.

Frequently Asked Questions

Who is chotu?
Namaste. I am chotu, your friendly shopboy. I make ordering from your shop simple on WhatsApp.
What does chotu do?
Customers can see your full product list online (like Zepto/Blinkit). They add to cart and order directly on WhatsApp.
Is chotu like Swiggy, Zomato, Zepto or Blinkit?
No. Those are delivery apps made for buyers. They control prices, delivery, and own your customer data. chotu is an ordering app made for you, the shopkeeper. You keep full control: prices, payments and your customer info.
Is chotu same as WhatsApp Business Catalog?
Almost, but one big difference: With chotu, you get a ready-made catalog for your shop type. No need to type a single word. Just turn OFF items you don’t sell. Plus, you get a QR code and link to share anywhere.
Do customers order with me directly or with chotu?
Orders come straight to your WhatsApp. chotu does not know what is ordered or who your customer is.
Do customers need to download chotu?
No. They can order by:
  • Scanning your QR code


  • Clicking your shop link

(If they install chotu, it only makes reordering easier.)

So, there are two apps?
Yes, the red chotu app is for buyers, golden chotu Owner app is for you, the shopkeeper. You can install both if you want.

How will my shop look?
Like any online store (Amazon/Flipkart). Buyers can browse, search, and add to cart. Click on LIVE DEMO to see how your shop will look.
Do I need a laptop, Excel, or English?
No. Only a WhatsApp number is enough. Works in all Indian languages. chotu runs only on mobile.
How much does chotu cost?
Starts ₹999, one-time payment. No rent. No subscription. No commission. It’s your shop forever.
How do I get paid?
Customers pay you directly, not through chotu. They can give cash in hand or through UPI (PhonePe, Google Pay, Paytm, etc.). No change in payments at all.


Will chotu deliver orders?
No. Delivery is your choice.
  • Ask customer to pick up


  • Send through your boy/helper
  • Use Rapido, Dunzo, etc.


Can customers pay cash?
Yes. As always.
How will I know if I got an order?
You’ll hear a “ka-ching” on the chotu Owner app and get the order on WhatsApp.
Can customers order at night?
Yes. 24×7. You can deliver when you are open.
My customers have cousins in the USA, can they also order?
Yes. Your shop is now open to the whole world, 24X7.
How do I promote my shop?
When you buy a shop, you get a shop link and a QR.
  • Share shop link on WhatsApp Status, Groups, Instagram, YouTube, etc.


  • Print QR on your shopboard, visiting cards, no-parking boards.


Will I get new customers?
Yes, through your link/QR and local promotion. With VIP Pass, your shop ranks higher on chotu search.
What is VIP Pass?
VIP Pass is a value added service with extra benefits:
  • Higher ranking in customer searches
  • Ability to edit your shop details
  • Priority customer support
How do I buy the VIP Pass?
All shops come with a built-in FREE VIP Pass. You do not need to purchase it right now. You can login to the chotu Owner app to buy the VIP Pass later.
Do I need GST or a physical shop?
No. Just a WhatsApp number is enough. Physical shop is optional.
What does owning a shop mean on chotu?
Like you buy a shop in the real world, you are buying a space in the digital world, which is yours forever.
What if I don’t get orders at first?
Share your shop link with existing customers. Once they try it, they will reorder and refer new buyers. If you have a Google My Business profile, you should update your shop link there too to get more orders.
Who is behind chotu? Can I trust it?
The team has decades of experience at Microsoft, Oracle, airtel and studied at IIT & IIM. They are building chotu with only one purpose: make ordering with local shops as easy as UPI made payments.
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