From Dine-In to Digital: How Restaurants Can Go Online with chotu

The food industry is changing faster than ever. Even the most popular dine-in restaurants are realizing that online ordering is no longer optional. Customers now check menus online, prefer quick WhatsApp ordering, and expect instant responses from their favourite local restaurants.

But going digital does not have to mean working with expensive aggregators, losing margins to commissions, or competing with hundreds of listings.

There is a smarter way.

Thousands of local restaurants are growing online with chotu, a platform built to help food businesses start digital ordering effortlessly, keep full profits, and own their customer relationships.

This guide shows exactly how restaurants can move from dine-in to digital using chotu and why this shift is essential for long-term success.

Why Restaurants Need to Go Digital in 2026

Restaurants across India are noticing clear behaviour shifts:

1. Customers want to discover menus online

People search first, order next.

2. WhatsApp is becoming the default ordering channel

No app downloads. No long forms. Just one tap to message the restaurant.

3. Hyperlocal searches are booming

Queries like biryani near me or tiffin near me or cafe near me are increasing rapidly.

4. Repeat orders come from direct relationships, not from aggregators

Customers trust familiar restaurants and want easier reordering.

5. Commission fees are hurting margins

Restaurants want growth without losing profit.

Digital presence is now a necessity, not an upgrade.

Why chotu Is the Easiest Way to Go Digital

Unlike food delivery apps, chotu is not a marketplace.

It is a direct ordering platform designed for restaurants that want full control.

Here is why restaurants prefer chotu:

1. You Get Your Own Online Store

Your restaurant gets a personal digital store with:

  • Your brand name
  • Your menu
  • Your categories
  • Your ordering link

This makes you look professional and trustworthy.

2. WhatsApp Ordering Boosts Sales Instantly

Customers love ordering through WhatsApp because it feels natural and fast.

chotu converts your menu into a clean WhatsApp ordering flow that improves accuracy and speed.

3. Zero Commission Means You Keep Every Rupee

No hidden fees.

No percentage cuts.

No penalties.

Your profit stays with you.

4. You Build Direct Customer Relationships

With chotu, all communication happens directly with your customers.

You own their contact, loyalty, and repeat orders.

5. No Competition With Nearby Restaurants

On aggregator apps, customers see ten similar restaurants at once.

On chotu, they see only your store.

This increases conversion dramatically.

How Restaurants Can Go Online with chotu

Here is the step-by-step framework that works for every restaurant type:

Step 1: Create Your Restaurant’s Online Store on chotu for FREE

Visit owner.chotu.com/sell-online

In a few simple steps, your digital profile will be ready:

  • Add your restaurant name and mobile number
  • Use pre-built menu or add your food items with short descriptions

Your online store becomes instantly active.

Step 2: Share Your Ordering Link Everywhere Customers Engage

Restaurants grow fastest when they share their link on:

  • WhatsApp status
  • Customer chats
  • Apartment groups
  • Office groups
  • Instagram and Facebook
  • Table tents with QR codes
  • Delivery bags and boxes
  • Restaurant hoardings

This brings immediate visibility and increases direct orders.

Step 3: Manage Orders Smoothly on WhatsApp

With chotu, restaurants can:

  • Receive structured orders
  • Avoid mistakes
  • Update items anytime
  • Reply quickly
  • Handle peak time rush
  • Build customer trust

Everything runs inside WhatsApp, so your team learns it instantly.

What Types of Restaurants Benefit the Most?

Family restaurants

Better control on margins and repeat customers.

Biryani centers and cloud kitchens

Faster conversions from WhatsApp groups.

Tiffin and home-cooked food services

Weekly menus become easy to share.

Cafes and bakeries

Clean digital menus attract daily orders.

Juice shops and snack centers

Instant visibility drives impulse orders.

Regional cuisine outlets

Local discovery increases neighbourhood loyalty.

Every format sees measurable growth when online ordering is simplified.

Why This Digital Shift Matters for Every Restaurant

Here is what is changing India’s food industry:

1. WhatsApp-first ordering culture

Direct ordering beats marketplace noise.

2. Rise of neighbourhood loyalty

Customers prefer their trusted local restaurants.

3. Growing dislike for high commissions

Restaurants want sustainable growth.

4. Mobile-first discovery

Menus and links shared across communities bring daily orders.

5. Fast-moving Tier-2 and Tier-3 markets

These cities are adopting digital tools faster than ever.

Restaurants that take control of their online ordering today will dominate local demand tomorrow.

Why now and How?

  • Customers are moving from dine-in to digital
  • Restaurants need a fast, simple, commission free online presence
  • WhatsApp is becoming the biggest ordering tool
  • chotu gives restaurants their own menu, store, and direct ordering link
  • No competition, no commissions, no technical skills needed
  • A perfect solution for family restaurants, cloud kitchens, tiffin services, bakeries, cafes, and more

Final Action Plan for Restaurants in 2026

To grow faster and more profitably:

  1. Create your chotu online store
  2. Share your link everywhere
  3. Build strong WhatsApp relationships with customers
  4. Reduce dependency on aggregators
  5. Keep your menu updated and professional

Your customers are already online.

Now your restaurant can be too.

Start today with chotu and transform your digital future.

Frequently Asked Questions

Who is chotu?
Namaste. I am chotu, your friendly shopboy. I make ordering from your shop simple on WhatsApp.
What does chotu do?
Customers can see your full product list online (like Zepto/Blinkit). They add to cart and order directly on WhatsApp.
Is chotu like Swiggy, Zomato, Zepto or Blinkit?
No. Those are delivery apps made for buyers. They control prices, delivery, and own your customer data. chotu is an ordering app made for you, the shopkeeper. You keep full control: prices, payments and your customer info.
Is chotu same as WhatsApp Business Catalog?
Almost, but one big difference: With chotu, you get a ready-made catalog for your shop type. No need to type a single word. Just turn OFF items you don’t sell. Plus, you get a QR code and link to share anywhere.
Do customers order with me directly or with chotu?
Orders come straight to your WhatsApp. chotu does not know what is ordered or who your customer is.
Do customers need to download chotu?
No. They can order by:
  • Scanning your QR code


  • Clicking your shop link

(If they install chotu, it only makes reordering easier.)

So, there are two apps?
Yes, the red chotu app is for buyers, golden chotu Owner app is for you, the shopkeeper. You can install both if you want.

How will my shop look?
Like any online store (Amazon/Flipkart). Buyers can browse, search, and add to cart. Click on LIVE DEMO to see how your shop will look.
Do I need a laptop, Excel, or English?
No. Only a WhatsApp number is enough. Works in all Indian languages. chotu runs only on mobile.
How much does chotu cost?
Starts ₹999, one-time payment. No rent. No subscription. No commission. It’s your shop forever.
How do I get paid?
Customers pay you directly, not through chotu. They can give cash in hand or through UPI (PhonePe, Google Pay, Paytm, etc.). No change in payments at all.


Will chotu deliver orders?
No. Delivery is your choice.
  • Ask customer to pick up


  • Send through your boy/helper
  • Use Rapido, Dunzo, etc.


Can customers pay cash?
Yes. As always.
How will I know if I got an order?
You’ll hear a “ka-ching” on the chotu Owner app and get the order on WhatsApp.
Can customers order at night?
Yes. 24×7. You can deliver when you are open.
My customers have cousins in the USA, can they also order?
Yes. Your shop is now open to the whole world, 24X7.
How do I promote my shop?
When you buy a shop, you get a shop link and a QR.
  • Share shop link on WhatsApp Status, Groups, Instagram, YouTube, etc.


  • Print QR on your shopboard, visiting cards, no-parking boards.


Will I get new customers?
Yes, through your link/QR and local promotion. With VIP Pass, your shop ranks higher on chotu search.
What is VIP Pass?
VIP Pass is a value added service with extra benefits:
  • Higher ranking in customer searches
  • Ability to edit your shop details
  • Priority customer support
How do I buy the VIP Pass?
All shops come with a built-in FREE VIP Pass. You do not need to purchase it right now. You can login to the chotu Owner app to buy the VIP Pass later.
Do I need GST or a physical shop?
No. Just a WhatsApp number is enough. Physical shop is optional.
What does owning a shop mean on chotu?
Like you buy a shop in the real world, you are buying a space in the digital world, which is yours forever.
What if I don’t get orders at first?
Share your shop link with existing customers. Once they try it, they will reorder and refer new buyers. If you have a Google My Business profile, you should update your shop link there too to get more orders.
Who is behind chotu? Can I trust it?
The team has decades of experience at Microsoft, Oracle, airtel and studied at IIT & IIM. They are building chotu with only one purpose: make ordering with local shops as easy as UPI made payments.
Scroll to Top