How chotu Fills the Gap Between Listings and Quick Commerce

India’s local digital commerce has evolved in two very different directions.

On one end are listing-based platforms that help users discover nearby shops.

On the other end are instant commerce platforms built for speed, centralized inventory, and rapid delivery.

Both serve important purposes – yet neither truly works for most local businesses or everyday buyers.

This is where chotu comes in.

The Limitations of Listing-Based Platforms

Listing platforms focus primarily on discovery.

They answer questions like:

  • Which shops exist near me?
  • What category do they belong to?
  • How can I contact them?

But once discovery happens, the user journey often breaks:

  • No clear view of what the shop actually offers
  • Limited or inconsistent ordering flows
  • Users still need to call, explain, and repeat
  • Merchants appear as entries, not businesses

Discovery without action creates friction.

The Constraints of Quick Commerce Models

Quick commerce platforms solve for speed and convenience, but with trade-offs:

  • Inventory is centralized
  • Categories are tightly controlled
  • Only select sellers are included
  • Merchants operate under platform rules

This model works for standardized essentials, but it doesn’t reflect how most local shops actually function.

Not every purchase needs to arrive in minutes.

Many need clarity, communication, and trust.

The Missing Middle Layer

Between discovery-only platforms and speed-driven commerce apps lies a massive gap:

  • Shops that want to show what they sell
  • Customers who want to decide before ordering
  • Orders that don’t require heavy logistics
  • Conversations that matter

chotu was built specifically for this middle layer.

What chotu Does Differently

1. Turns Listings into Living Catalogs

Instead of static entries, chotu enables shops to:

  • Display their products or services clearly
  • Organize offerings in a catalog format
  • Update availability easily

Shops are no longer just found – they’re understood.

2. Connects Discovery Directly to Ordering

chotu removes the handoff friction:

  • Users discover nearby shops
  • Browse real offerings
  • Place orders immediately

No searching again. No repeated explanations.

3. Uses Familiar Communication

Ordering happens through direct messaging, not complex checkout systems.

This keeps:

  • Buyers comfortable
  • Merchants in control
  • Conversations flexible

Custom requests, clarifications, and repeats become effortless.

4. Preserves Merchant Ownership

Unlike platform-controlled commerce:

  • Shops own their catalogs
  • Shops own customer conversations
  • Shops manage fulfillment their way

chotu enables digital presence without dependency.

Designed for How Local Commerce Actually Works

Local businesses are not warehouses.

They are people-driven, relationship-based, and flexible.

chotu respects this reality by:

  • Supporting diverse categories
  • Avoiding forced logistics
  • Enabling repeat customers naturally
  • Letting trust do the heavy lifting

For Buyers, It Feels Natural

From a buyer’s perspective:

  • Discover nearby shops
  • See what’s available
  • Message and order

No app overload.

No unnecessary steps.

Just local commerce, simplified.

The Gap chotu Owns

  • Listing platforms help you find shops
  • Quick commerce platforms help you receive products fast
  • chotu helps you understand, choose, and order from local shops

That’s the missing middle.

chotu Is Not Replacing Anyone

It doesn’t try to out-speed instant delivery.

It doesn’t stop at discovery.

chotu simply connects the two –

making local commerce clear, actionable, and human.

Frequently Asked Questions

Who is chotu?
Namaste. I am chotu, your friendly shopboy. I make ordering from your shop simple on WhatsApp.
What does chotu do?
Customers can see your full product list online (like Zepto/Blinkit). They add to cart and order directly on WhatsApp.
Is chotu like Swiggy, Zomato, Zepto or Blinkit?
No. Those are delivery apps made for buyers. They control prices, delivery, and own your customer data. chotu is an ordering app made for you, the shopkeeper. You keep full control: prices, payments and your customer info.
Is chotu same as WhatsApp Business Catalog?
Almost, but one big difference: With chotu, you get a ready-made catalog for your shop type. No need to type a single word. Just turn OFF items you don’t sell. Plus, you get a QR code and link to share anywhere.
Do customers order with me directly or with chotu?
Orders come straight to your WhatsApp. chotu does not know what is ordered or who your customer is.
Do customers need to download chotu?
No. They can order by:
  • Scanning your QR code


  • Clicking your shop link

(If they install chotu, it only makes reordering easier.)

So, there are two apps?
Yes, the red chotu app is for buyers, golden chotu Owner app is for you, the shopkeeper. You can install both if you want.

How will my shop look?
Like any online store (Amazon/Flipkart). Buyers can browse, search, and add to cart. Click on LIVE DEMO to see how your shop will look.
Do I need a laptop, Excel, or English?
No. Only a WhatsApp number is enough. Works in all Indian languages. chotu runs only on mobile.
How much does chotu cost?
Starts ₹999, one-time payment. No rent. No subscription. No commission. It’s your shop forever.
How do I get paid?
Customers pay you directly, not through chotu. They can give cash in hand or through UPI (PhonePe, Google Pay, Paytm, etc.). No change in payments at all.


Will chotu deliver orders?
No. Delivery is your choice.
  • Ask customer to pick up


  • Send through your boy/helper
  • Use Rapido, Dunzo, etc.


Can customers pay cash?
Yes. As always.
How will I know if I got an order?
You’ll hear a “ka-ching” on the chotu Owner app and get the order on WhatsApp.
Can customers order at night?
Yes. 24×7. You can deliver when you are open.
My customers have cousins in the USA, can they also order?
Yes. Your shop is now open to the whole world, 24X7.
How do I promote my shop?
When you buy a shop, you get a shop link and a QR.
  • Share shop link on WhatsApp Status, Groups, Instagram, YouTube, etc.


  • Print QR on your shopboard, visiting cards, no-parking boards.


Will I get new customers?
Yes, through your link/QR and local promotion. With VIP Pass, your shop ranks higher on chotu search.
What is VIP Pass?
VIP Pass is a value added service with extra benefits:
  • Higher ranking in customer searches
  • Ability to edit your shop details
  • Priority customer support
How do I buy the VIP Pass?
All shops come with a built-in FREE VIP Pass. You do not need to purchase it right now. You can login to the chotu Owner app to buy the VIP Pass later.
Do I need GST or a physical shop?
No. Just a WhatsApp number is enough. Physical shop is optional.
What does owning a shop mean on chotu?
Like you buy a shop in the real world, you are buying a space in the digital world, which is yours forever.
What if I don’t get orders at first?
Share your shop link with existing customers. Once they try it, they will reorder and refer new buyers. If you have a Google My Business profile, you should update your shop link there too to get more orders.
Who is behind chotu? Can I trust it?
The team has decades of experience at Microsoft, Oracle, airtel and studied at IIT & IIM. They are building chotu with only one purpose: make ordering with local shops as easy as UPI made payments.
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