India’s local digital commerce has evolved in two very different directions.
On one end are listing-based platforms that help users discover nearby shops.
On the other end are instant commerce platforms built for speed, centralized inventory, and rapid delivery.
Both serve important purposes – yet neither truly works for most local businesses or everyday buyers.
This is where chotu comes in.
The Limitations of Listing-Based Platforms
Listing platforms focus primarily on discovery.
They answer questions like:
- Which shops exist near me?
- What category do they belong to?
- How can I contact them?
But once discovery happens, the user journey often breaks:
- No clear view of what the shop actually offers
- Limited or inconsistent ordering flows
- Users still need to call, explain, and repeat
- Merchants appear as entries, not businesses
Discovery without action creates friction.
The Constraints of Quick Commerce Models
Quick commerce platforms solve for speed and convenience, but with trade-offs:
- Inventory is centralized
- Categories are tightly controlled
- Only select sellers are included
- Merchants operate under platform rules
This model works for standardized essentials, but it doesn’t reflect how most local shops actually function.
Not every purchase needs to arrive in minutes.
Many need clarity, communication, and trust.
The Missing Middle Layer
Between discovery-only platforms and speed-driven commerce apps lies a massive gap:
- Shops that want to show what they sell
- Customers who want to decide before ordering
- Orders that don’t require heavy logistics
- Conversations that matter
chotu was built specifically for this middle layer.
What chotu Does Differently
1. Turns Listings into Living Catalogs
Instead of static entries, chotu enables shops to:
- Display their products or services clearly
- Organize offerings in a catalog format
- Update availability easily
Shops are no longer just found – they’re understood.
2. Connects Discovery Directly to Ordering
chotu removes the handoff friction:
- Users discover nearby shops
- Browse real offerings
- Place orders immediately
No searching again. No repeated explanations.
3. Uses Familiar Communication
Ordering happens through direct messaging, not complex checkout systems.
This keeps:
- Buyers comfortable
- Merchants in control
- Conversations flexible
Custom requests, clarifications, and repeats become effortless.
4. Preserves Merchant Ownership
Unlike platform-controlled commerce:
- Shops own their catalogs
- Shops own customer conversations
- Shops manage fulfillment their way
chotu enables digital presence without dependency.
Designed for How Local Commerce Actually Works
Local businesses are not warehouses.
They are people-driven, relationship-based, and flexible.
chotu respects this reality by:
- Supporting diverse categories
- Avoiding forced logistics
- Enabling repeat customers naturally
- Letting trust do the heavy lifting
For Buyers, It Feels Natural
From a buyer’s perspective:
- Discover nearby shops
- See what’s available
- Message and order
No app overload.
No unnecessary steps.
Just local commerce, simplified.
The Gap chotu Owns
- Listing platforms help you find shops
- Quick commerce platforms help you receive products fast
- chotu helps you understand, choose, and order from local shops
That’s the missing middle.
chotu Is Not Replacing Anyone
It doesn’t try to out-speed instant delivery.
It doesn’t stop at discovery.
chotu simply connects the two –
making local commerce clear, actionable, and human.
Frequently Asked Questions
Who is chotu?
What does chotu do?
Is chotu like Swiggy, Zomato, Zepto or Blinkit?
Is chotu same as WhatsApp Business Catalog?
Do customers order with me directly or with chotu?
Do customers need to download chotu?
- Scanning your QR code
- Clicking your shop link
So, there are two apps?
How will my shop look?
Do I need a laptop, Excel, or English?
How much does chotu cost?
How do I get paid?
Will chotu deliver orders?
- Ask customer to pick up
- Send through your boy/helper
- Use Rapido, Dunzo, etc.
Can customers pay cash?
How will I know if I got an order?
Can customers order at night?
My customers have cousins in the USA, can they also order?
How do I promote my shop?
- Share shop link on WhatsApp Status, Groups, Instagram, YouTube, etc.
- Print QR on your shopboard, visiting cards, no-parking boards.
Will I get new customers?
What is VIP Pass?
- Higher ranking in customer searches
- Ability to edit your shop details
- Priority customer support
