How to Start a Laundry Pickup and Delivery Business in 2026 – Build, Launch & Grow with chotu

Gone are the days when laundry meant walking to the nearest store with a heavy bag. In 2026, customers want doorstep convenience – pickup, cleaning, and delivery, all managed with a single WhatsApp message.

If you’re planning to start a laundry pickup and delivery business, now is the perfect time. The market is expanding rapidly, and with chotu, you can launch your digital laundry brand in just a few clicks – no coding, no website developer, no laptop needed.

Let’s break it down step by step.

Step 1: Understand the Laundry Pickup Business Model

The pickup and delivery model is simple – and profitable.

You collect clothes from customers, get them washed, ironed, and deliver them back – all tracked digitally.

You can choose to:

  • Partner with a local laundry shop or dry cleaner
  • Run your own small cleaning unit
  • Offer subscription or pay-per-use plans

 Your real power lies in convenience – customers love effortless pickups and transparent delivery updates.

Step 2: Set Up Your Online Laundry Store

With chotu, you don’t need a developer to create your digital store.

You can:

  • Get your online store in seconds
  • WhatsApp ordering so customers can message “Pickup at 7 PM” to place an order
  • Manage all requests, updates, and payments directly from your phone

 No app needed for customers – they just use WhatsApp!

 Step 3: Organize Pickup, Cleaning & Delivery Workflow

Smooth operations make your business stand out.

Here’s how to set up your process efficiently:

  1. Assign pickup slots using WhatsApp confirmation
  2. Label orders by customer name or number
  3. Track delivery status via chotu dashboard
  4. Send “Ready for Delivery” message automatically

 Consistency builds trust – and repeat customers.

Step 4: Build Customer Relationships Through WhatsApp

Your customers are on WhatsApp all day – make it your digital counter.

Use chotu’s WhatsApp tools to:

  • Share updates (“Your clothes are washed and ready!”)
  • Send offers (“10% off on weekend pickups”)
  • Get reviews and feedback
  • Send reminders for subscription renewals

 Every satisfied customer brings you 3 new ones.

Step 5: Offer Subscriptions & Smart Discounts

Laundry is a recurring need – make it a recurring income.

You can offer:

  • Weekly “Wash & Fold” plans
  • Monthly family subscriptions
  • Office uniform packages

chotu helps you create, track, and renew these plans automatically.

Add loyalty rewards – like “5th wash free” – to keep customers hooked.


Step 6: Track Orders & Growth with whatsapp

No more paper bills

  • How many orders came in this week
  • Which areas order most
  • What your top services are
  • How much repeat business you’re getting

 Data = better decisions = more revenue.


Why Laundry Entrepreneurs Choose chotu

✅ Create an online laundry store instantly that too for FREE

✅ Receive orders directly on WhatsApp

✅ Send automated pickup & delivery updates

✅ Offer plans, offers, and loyalty rewards

✅ No laptop, no developer – everything from your phone


Your Laundry Business, Digitally Ready

The future of laundry is doorstep convenience – powered by smart tools.

If you’ve ever dreamed of owning a laundry brand that runs smoothly, scales easily, and earns consistently, chotu is your perfect start.

Start your laundry pickup and delivery business today.

👉 Sell Online with chotu

Frequently Asked Questions

Who is chotu?
Namaste. I am chotu, your friendly shopboy. I make ordering from your shop simple on WhatsApp.
What does chotu do?
Customers can see your full product list online (like Zepto/Blinkit). They add to cart and order directly on WhatsApp.
Is chotu like Swiggy, Zomato, Zepto or Blinkit?
No. Those are delivery apps made for buyers. They control prices, delivery, and own your customer data. chotu is an ordering app made for you, the shopkeeper. You keep full control: prices, payments and your customer info.
Is chotu same as WhatsApp Business Catalog?
Almost, but one big difference: With chotu, you get a ready-made catalog for your shop type. No need to type a single word. Just turn OFF items you don’t sell. Plus, you get a QR code and link to share anywhere.
Do customers order with me directly or with chotu?
Orders come straight to your WhatsApp. chotu does not know what is ordered or who your customer is.
Do customers need to download chotu?
No. They can order by:
  • Scanning your QR code


  • Clicking your shop link

(If they install chotu, it only makes reordering easier.)

So, there are two apps?
Yes, the red chotu app is for buyers, golden chotu Owner app is for you, the shopkeeper. You can install both if you want.

How will my shop look?
Like any online store (Amazon/Flipkart). Buyers can browse, search, and add to cart. Click on LIVE DEMO to see how your shop will look.
Do I need a laptop, Excel, or English?
No. Only a WhatsApp number is enough. Works in all Indian languages. chotu runs only on mobile.
How much does chotu cost?
Starts ₹999, one-time payment. No rent. No subscription. No commission. It’s your shop forever.
How do I get paid?
Customers pay you directly, not through chotu. They can give cash in hand or through UPI (PhonePe, Google Pay, Paytm, etc.). No change in payments at all.


Will chotu deliver orders?
No. Delivery is your choice.
  • Ask customer to pick up


  • Send through your boy/helper
  • Use Rapido, Dunzo, etc.


Can customers pay cash?
Yes. As always.
How will I know if I got an order?
You’ll hear a “ka-ching” on the chotu Owner app and get the order on WhatsApp.
Can customers order at night?
Yes. 24×7. You can deliver when you are open.
My customers have cousins in the USA, can they also order?
Yes. Your shop is now open to the whole world, 24X7.
How do I promote my shop?
When you buy a shop, you get a shop link and a QR.
  • Share shop link on WhatsApp Status, Groups, Instagram, YouTube, etc.


  • Print QR on your shopboard, visiting cards, no-parking boards.


Will I get new customers?
Yes, through your link/QR and local promotion. With VIP Pass, your shop ranks higher on chotu search.
What is VIP Pass?
VIP Pass is a value added service with extra benefits:
  • Higher ranking in customer searches
  • Ability to edit your shop details
  • Priority customer support
How do I buy the VIP Pass?
All shops come with a built-in FREE VIP Pass. You do not need to purchase it right now. You can login to the chotu Owner app to buy the VIP Pass later.
Do I need GST or a physical shop?
No. Just a WhatsApp number is enough. Physical shop is optional.
What does owning a shop mean on chotu?
Like you buy a shop in the real world, you are buying a space in the digital world, which is yours forever.
What if I don’t get orders at first?
Share your shop link with existing customers. Once they try it, they will reorder and refer new buyers. If you have a Google My Business profile, you should update your shop link there too to get more orders.
Who is behind chotu? Can I trust it?
The team has decades of experience at Microsoft, Oracle, airtel and studied at IIT & IIM. They are building chotu with only one purpose: make ordering with local shops as easy as UPI made payments.
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