Many restaurant owners hear about chotu and assume it is just another online food app. But that is not true at all. chotu is not a typical food delivery platform. It is a digital growth platform designed to help local restaurants, cafes, tiffin services, cloud kitchens, biryani centers, bakeries, juice shops, and home food businesses build their own online identity and increase direct orders without paying any commissions.
In a world where big food apps reduce margins, hide customer data, and place restaurants next to heavy competition, chotu gives restaurants complete ownership of their customers, brand, and income.
This guide explains why chotu is different from online food apps and how it helps restaurants go digital in the simplest, most profitable way.
Why chotu Is Not an Online Food App
Online food apps act as marketplaces. They:
- List multiple restaurants in the same area
- Charge high commissions
- Control customer relationships
- Prioritize their own branding
- Promote discounts at the merchant’s cost
Restaurants lose margins and identity.
chotu works very differently.
It does not list you under a marketplace.
It does not charge commission.
It does not reduce your brand identity.
Instead, chotu gives you your own independent online store and lets you manage customer communication directly via WhatsApp. This makes you look modern, reliable, and hyperlocal friendly.
How chotu Helps Local Restaurants Go Digital
Here are the core ways restaurants are growing through chotu.
1. You Get Your Own Online Store, Not a Marketplace Listing
Restaurants receive a personalized digital store with:
- Your restaurant name
- Your branded menu
- Your food categories
- Your own ordering link
Customers see only your restaurant, not a list of competitors.
2. Your Menu Becomes a Shareable WhatsApp Ordering Link
Instead of customers sending long WhatsApp messages, chotu converts your menu into a clean, structured ordering format.
Customers can:
- Browse your menu
- Choose dishes
- Tap to order
- Send the final order directly to your WhatsApp
This removes confusion and reduces errors during peak times.
3. Zero Commission = Higher Margins
Restaurant margins are already tight.
Aggregators cut deep into earnings.
chotu charges zero commission, allowing restaurants to:
- Earn more profit
- Offer better quality
- Grow sustainably
- Invest directly in their business
4. You Build Direct Customer Relationships
With chotu, every customer talks to you directly.
You own:
- Their contact
- Their repeat orders
- Their feedback
- Their loyalty
This is something marketplaces never allow.
5. You Compete on Your Strength, Not on Marketplace Ranking
Food apps show multiple restaurants side by side.
chotu shows only yours.
This helps:
- Family restaurants
- Tiffin services
- Biryani centers
- Cafes
- Cloud kitchens
grow without fighting price wars.
6. You Become Discoverable Across Your Neighbourhood
With your chotu link, customers can find you on:
- WhatsApp
- Apartment groups
- Office groups
- Community networks
- Local searches
- Social media
More visibility means more orders.
Why Local Restaurants Prefer chotu Over Food Delivery Apps
1. Better margins
Zero commission ensures sustainable growth.
2. Faster direct communication
WhatsApp ordering feels natural for customers.
3. Stronger branding
Your menu appears clean and professional.
4. Full independence
You are not dependent on aggregator policies.
5. Hyperlocal customer loyalty
Your neighborhood becomes your repeat customer base.
Who Should Use chotu?
chotu works perfectly for:
- Family restaurants
- Biryani centers
- Cloud kitchens
- Cafes and bakeries
- Tiffin and home-cooked meal services
- Juice and snacks shops
- Caterers
- Regional cuisine specialists
- Small dine-ins
- Home chefs
Any food business that wants direct orders and better profit can grow with chotu.
How to Start Online Ordering with chotu
Here is the simple onboarding for restaurants:
Step 1: Create Your Restaurant’s Online Store on chotu for FREE
Visit owner.chotu.com/sell-online
In a few simple steps, you will have your digital profile ready:
- Add your restaurant name and mobile number
- Use pre-built menu or add your food items with short descriptions
Your restaurant’s online store becomes active instantly.
Step 2: Share Your Menu Link Everywhere
Share on:
- WhatsApp status
- Apartment and office groups
- Social media
- Takeaway bills
- Delivery bags with QR codes
- Customer chats
This brings quick visibility and instant orders.
Step 3: Manage Orders Easily During Peak Hours
With chotu, restaurants can:
- Receive structured orders
- Avoid wrong orders
- Update availability anytime
- Respond faster
- Handle peak hour load
- Build repeat customer relationships
This reduces chaos and increases customer satisfaction.
How Local Restaurants Are Growing with chotu
Examples from across India include:
- A biryani center doubling daily orders from apartment groups
- A tiffin service growing consistent monthly subscribers
- A small family restaurant increasing lunch orders through WhatsApp
- A cloud kitchen improving delivery efficiency
- A bakery boosting birthday cake bookings
- A cafe expanding through local community visibility
Every restaurant sees a similar pattern.
When customers see a clean online menu and can order through WhatsApp, sales increase immediately.
Why 2026 Is the Best Year for Restaurants to Go Digital
Consumer behavior is shifting fast:
- Hyperlocal search growth
- WhatsApp becoming India’s biggest ordering tool
- Rising preference for neighbourhood restaurants
- More trust in direct ordering
- Avoidance of high aggregator charges
Restaurants that take control of their digital presence now will scale faster than those who depend only on marketplaces.
Final Action Plan for Restaurants in 2026
To grow digital-first and profit-first:
- Create your chotu online store
- Share your ordering link consistently
- Keep your menu updated
- Build loyal neighbourhood customers
- Reduce dependency on aggregators
This is the most sustainable path for local restaurants.
Frequently Asked Questions
Who is chotu?
What does chotu do?
Is chotu like Swiggy, Zomato, Zepto or Blinkit?
Is chotu same as WhatsApp Business Catalog?
Do customers order with me directly or with chotu?
Do customers need to download chotu?
- Scanning your QR code
- Clicking your shop link
So, there are two apps?
How will my shop look?
Do I need a laptop, Excel, or English?
How much does chotu cost?
How do I get paid?
Will chotu deliver orders?
- Ask customer to pick up
- Send through your boy/helper
- Use Rapido, Dunzo, etc.
Can customers pay cash?
How will I know if I got an order?
Can customers order at night?
My customers have cousins in the USA, can they also order?
How do I promote my shop?
- Share shop link on WhatsApp Status, Groups, Instagram, YouTube, etc.
- Print QR on your shopboard, visiting cards, no-parking boards.
Will I get new customers?
What is VIP Pass?
- Higher ranking in customer searches
- Ability to edit your shop details
- Priority customer support
