Is chotu an Online Food App? Here’s How It Actually Helps Local Restaurants Go Digital

Many restaurant owners hear about chotu and assume it is just another online food app. But that is not true at all. chotu is not a typical food delivery platform. It is a digital growth platform designed to help local restaurants, cafes, tiffin services, cloud kitchens, biryani centers, bakeries, juice shops, and home food businesses build their own online identity and increase direct orders without paying any commissions.

In a world where big food apps reduce margins, hide customer data, and place restaurants next to heavy competition, chotu gives restaurants complete ownership of their customers, brand, and income.

This guide explains why chotu is different from online food apps and how it helps restaurants go digital in the simplest, most profitable way.

Why chotu Is Not an Online Food App

Online food apps act as marketplaces. They:

  • List multiple restaurants in the same area
  • Charge high commissions
  • Control customer relationships
  • Prioritize their own branding
  • Promote discounts at the merchant’s cost

Restaurants lose margins and identity.

chotu works very differently.

It does not list you under a marketplace.

It does not charge commission.

It does not reduce your brand identity.

Instead, chotu gives you your own independent online store and lets you manage customer communication directly via WhatsApp. This makes you look modern, reliable, and hyperlocal friendly.

How chotu Helps Local Restaurants Go Digital

Here are the core ways restaurants are growing through chotu.

1. You Get Your Own Online Store, Not a Marketplace Listing

Restaurants receive a personalized digital store with:

  • Your restaurant name
  • Your branded menu
  • Your food categories
  • Your own ordering link

Customers see only your restaurant, not a list of competitors.

2. Your Menu Becomes a Shareable WhatsApp Ordering Link

Instead of customers sending long WhatsApp messages, chotu converts your menu into a clean, structured ordering format.

Customers can:

  • Browse your menu
  • Choose dishes
  • Tap to order
  • Send the final order directly to your WhatsApp

This removes confusion and reduces errors during peak times.

3. Zero Commission = Higher Margins

Restaurant margins are already tight.

Aggregators cut deep into earnings.

chotu charges zero commission, allowing restaurants to:

  • Earn more profit
  • Offer better quality
  • Grow sustainably
  • Invest directly in their business

4. You Build Direct Customer Relationships

With chotu, every customer talks to you directly.

You own:

  • Their contact
  • Their repeat orders
  • Their feedback
  • Their loyalty

This is something marketplaces never allow.

5. You Compete on Your Strength, Not on Marketplace Ranking

Food apps show multiple restaurants side by side.

chotu shows only yours.

This helps:

  • Family restaurants
  • Tiffin services
  • Biryani centers
  • Cafes
  • Cloud kitchens

grow without fighting price wars.

6. You Become Discoverable Across Your Neighbourhood

With your chotu link, customers can find you on:

  • WhatsApp
  • Apartment groups
  • Office groups
  • Community networks
  • Local searches
  • Social media

More visibility means more orders.

Why Local Restaurants Prefer chotu Over Food Delivery Apps

1. Better margins

Zero commission ensures sustainable growth.

2. Faster direct communication

WhatsApp ordering feels natural for customers.

3. Stronger branding

Your menu appears clean and professional.

4. Full independence

You are not dependent on aggregator policies.

5. Hyperlocal customer loyalty

Your neighborhood becomes your repeat customer base.

Who Should Use chotu?

chotu works perfectly for:

  • Family restaurants
  • Biryani centers
  • Cloud kitchens
  • Cafes and bakeries
  • Tiffin and home-cooked meal services
  • Juice and snacks shops
  • Caterers
  • Regional cuisine specialists
  • Small dine-ins
  • Home chefs

Any food business that wants direct orders and better profit can grow with chotu.

How to Start Online Ordering with chotu

Here is the simple onboarding for restaurants:

Step 1: Create Your Restaurant’s Online Store on chotu for FREE

Visit owner.chotu.com/sell-online

In a few simple steps, you will have your digital profile ready:

  • Add your restaurant name and mobile number
  • Use pre-built menu or add your food items with short descriptions

Your restaurant’s online store becomes active instantly.

Step 2: Share Your Menu Link Everywhere

Share on:

  • WhatsApp status
  • Apartment and office groups
  • Social media
  • Takeaway bills
  • Delivery bags with QR codes
  • Customer chats

This brings quick visibility and instant orders.

Step 3: Manage Orders Easily During Peak Hours

With chotu, restaurants can:

  • Receive structured orders
  • Avoid wrong orders
  • Update availability anytime
  • Respond faster
  • Handle peak hour load
  • Build repeat customer relationships

This reduces chaos and increases customer satisfaction.

How Local Restaurants Are Growing with chotu

Examples from across India include:

  • A biryani center doubling daily orders from apartment groups
  • A tiffin service growing consistent monthly subscribers
  • A small family restaurant increasing lunch orders through WhatsApp
  • A cloud kitchen improving delivery efficiency
  • A bakery boosting birthday cake bookings
  • A cafe expanding through local community visibility

Every restaurant sees a similar pattern.

When customers see a clean online menu and can order through WhatsApp, sales increase immediately.

Why 2026 Is the Best Year for Restaurants to Go Digital

Consumer behavior is shifting fast:

  • Hyperlocal search growth
  • WhatsApp becoming India’s biggest ordering tool
  • Rising preference for neighbourhood restaurants
  • More trust in direct ordering
  • Avoidance of high aggregator charges

Restaurants that take control of their digital presence now will scale faster than those who depend only on marketplaces.

Final Action Plan for Restaurants in 2026

To grow digital-first and profit-first:

  1. Create your chotu online store
  2. Share your ordering link consistently
  3. Keep your menu updated
  4. Build loyal neighbourhood customers
  5. Reduce dependency on aggregators

This is the most sustainable path for local restaurants.

Frequently Asked Questions

Who is chotu?
Namaste. I am chotu, your friendly shopboy. I make ordering from your shop simple on WhatsApp.
What does chotu do?
Customers can see your full product list online (like Zepto/Blinkit). They add to cart and order directly on WhatsApp.
Is chotu like Swiggy, Zomato, Zepto or Blinkit?
No. Those are delivery apps made for buyers. They control prices, delivery, and own your customer data. chotu is an ordering app made for you, the shopkeeper. You keep full control: prices, payments and your customer info.
Is chotu same as WhatsApp Business Catalog?
Almost, but one big difference: With chotu, you get a ready-made catalog for your shop type. No need to type a single word. Just turn OFF items you don’t sell. Plus, you get a QR code and link to share anywhere.
Do customers order with me directly or with chotu?
Orders come straight to your WhatsApp. chotu does not know what is ordered or who your customer is.
Do customers need to download chotu?
No. They can order by:
  • Scanning your QR code


  • Clicking your shop link

(If they install chotu, it only makes reordering easier.)

So, there are two apps?
Yes, the red chotu app is for buyers, golden chotu Owner app is for you, the shopkeeper. You can install both if you want.

How will my shop look?
Like any online store (Amazon/Flipkart). Buyers can browse, search, and add to cart. Click on LIVE DEMO to see how your shop will look.
Do I need a laptop, Excel, or English?
No. Only a WhatsApp number is enough. Works in all Indian languages. chotu runs only on mobile.
How much does chotu cost?
Starts ₹999, one-time payment. No rent. No subscription. No commission. It’s your shop forever.
How do I get paid?
Customers pay you directly, not through chotu. They can give cash in hand or through UPI (PhonePe, Google Pay, Paytm, etc.). No change in payments at all.


Will chotu deliver orders?
No. Delivery is your choice.
  • Ask customer to pick up


  • Send through your boy/helper
  • Use Rapido, Dunzo, etc.


Can customers pay cash?
Yes. As always.
How will I know if I got an order?
You’ll hear a “ka-ching” on the chotu Owner app and get the order on WhatsApp.
Can customers order at night?
Yes. 24×7. You can deliver when you are open.
My customers have cousins in the USA, can they also order?
Yes. Your shop is now open to the whole world, 24X7.
How do I promote my shop?
When you buy a shop, you get a shop link and a QR.
  • Share shop link on WhatsApp Status, Groups, Instagram, YouTube, etc.


  • Print QR on your shopboard, visiting cards, no-parking boards.


Will I get new customers?
Yes, through your link/QR and local promotion. With VIP Pass, your shop ranks higher on chotu search.
What is VIP Pass?
VIP Pass is a value added service with extra benefits:
  • Higher ranking in customer searches
  • Ability to edit your shop details
  • Priority customer support
How do I buy the VIP Pass?
All shops come with a built-in FREE VIP Pass. You do not need to purchase it right now. You can login to the chotu Owner app to buy the VIP Pass later.
Do I need GST or a physical shop?
No. Just a WhatsApp number is enough. Physical shop is optional.
What does owning a shop mean on chotu?
Like you buy a shop in the real world, you are buying a space in the digital world, which is yours forever.
What if I don’t get orders at first?
Share your shop link with existing customers. Once they try it, they will reorder and refer new buyers. If you have a Google My Business profile, you should update your shop link there too to get more orders.
Who is behind chotu? Can I trust it?
The team has decades of experience at Microsoft, Oracle, airtel and studied at IIT & IIM. They are building chotu with only one purpose: make ordering with local shops as easy as UPI made payments.
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