How to Sell Your Organic Store Products Online – A Step-by-step Guide by chotu 

online organic store

You’ve perfected your organic oils, pickles, millets, flours or skincare – now let the world buy them. Selling organic products online isn’t just about listing items; it’s about trust, transparency, storytelling, and a smooth buying experience. This quick, practical guide walks you through every step to build, launch and grow your organic store online using chotu.

Decide what to sell (and how you’ll package it)

Start focused. Pick 8–15 SKUs to begin – your bestsellers + a few complementary items.

Good starter categories:

  • Grains & millets (ragi, jowar, bajra)
  • Flours (multi-grain atta, millet flours)
  • Cold-pressed oils (groundnut, sesame, coconut)
  • Spices & masala blends (organic sambar powder)
  • Ready-to-eat/instant mixes (dosa/uttapam mixes)
  • Beauty & personal care (herbal soaps, oils)
  • Pickles & preserves (small-batch, naturally fermented)

Packaging tips:

  • Use food-safe, resealable pouches or glass jars for premium feel.
  • Include clear labels: product name, weight, ingredients, best-before, storage, manufacturer/contact.
  • Offer multiple pack sizes (250g, 500g, 1kg) to attract different buyers.

Get your trust signals ready

Organic shoppers care about safety and provenance.

Do what you can:

  • Show ingredient list and sourcing (e.g., “Sunflower seeds from Andhra suppliers”).
  • Add certifications if available (FSSAI, organic certs). If certs are pending, write “in process” with care.
  • Add simple lab test summaries if you have them.
  • Include real photos of the farm/process – not just studio shots.

Create your online store (fast) with chotu

You don’t need a developer. chotu’s store flow gets you live in seconds.

Action steps:

  1. Go to owner.chotu.com/sell-online.
  2. Select a suitable template
  3. Add your Business name and mobile number(whatsapp one)
  4. Choose FREE or paid option and click next, your store is ready
  5. Share your shop link through GMB, social media, whatsapp etc channels
  6. Start receiving orders on whatsapp

Quick product listing checklist:

  • Title: “Tenali Organic Ragi Flour – 500g”
  • Short benefit line: “Stone-milled, high fibre – perfect for porridge & rotis”
  • Bullet benefits: gluten-free, farm-sourced, no additives
  • Price, weight, quantity options
  • Delivery time & return policy

Price smartly for wholesale & retail

Organic products have a premium – but customers compare.

Pricing rules:

  • Calculate total cost (raw material + packaging + labour + shipping + overhead) and add margin.
  • Offer a small%) discount on multi-pack buys and clear wholesale tiers (e.g., 10kg at ₹X).
  • Bundle complementary items (flour + spice mix) to raise average order value.

Pack, Deliver, and delight

Fulfilment experience turns first-time buyers into repeat customers.

Operational tips:

  • Create a simple packing station: scale, labels, tamper seal.
  • Use sturdy outer boxes for fragile jars.
  • Add a small thank-you card with a discount code for repeat purchase.
  • Use a reliable local courier partner for 2–4 day deliveries; list expected delivery time on product page.

Tell your story – product pages that convert

Organic shoppers buy stories and proof.

What to include on each product page:

  • Short story (who made it, where, why it’s special).
  • Clear ingredients + usage suggestions (recipes or “how to use”).
  • Storage & shelf life.
  • Ratings & reviews (ask first customers for honest feedback).
  • FAQ section for each product (allergy info, substitutes, etc.)

Example short description:

“Stone-milled ragi from family farms in Karnataka. Rich in calcium & fibre. Use 1:1 with wheat for soft, nutritious rotis. No preservatives.”

Cheap & effective marketing hacks

You don’t need big ad budgets. Use these high-ROI tactics:

  • WhatsApp + Local Groups: share product images + offers with your community.
  • Instagram Reels / Short Videos: quick recipe demos using your product (30–45s).
  • Google Business Profile: add your store & product photos so local buyers find you.
  • Collaborate with local health cafes and eco-stores for cross-promotion.
  • Run occasional bundle discounts and festival offers.
  • Collect emails from buyers and send a monthly recipe/tips newsletter.

Use customer feedback to iterate

Ask buyers for reviews after delivery. Track returns and complaints – fix product descriptions or packaging issues fast. Repeat customers are the cheapest growth channel.

Metrics to watch weekly:

  • Orders per day / week
  • Average order value
  • Repeat purchase rate
  • Product return rate
  • Top-selling SKUs

Scale: wholesale, subscriptions & marketplaces

When you’re consistent:

  • Offer subscriptions (e.g., monthly supply of atta or oil) for recurring revenue.
  • Create wholesale plans for small retailers, cafes, and offices through your chotu store.
  • Expand into nearby cities with reliable logistics & minimum order sizes.

Legal & safety reminders

  • Follow FSSAI labelling rules (include license number where required).
  • Be transparent on allergens (nuts, sesame, etc.).
  • Keep proper records of batches, especially for perishable items.

Quick 7-point Launch Checklist

  1. Create store at owner.chotu.com/sell-online
  2. Either use prebuilt template or Add 8–15 SKUs with photos & labels
  3. Set Quantities and prices
  4. Prepare packaging + thank-you card
  5. Publish product pages with stories & usage tips
  6. Share store link on WhatsApp + Google Business
  7. Ask first customers for reviews and offer a 10% repeat discount

Final thought

Selling organic products online is part craft, part trust-building and part logistics. Your authenticity – clear ingredient lists, honest stories, and consistent delivery – will build a loyal customer base. Use chotu as the simple platform to get started quickly, accept payments, and manage local orders without hassle.Ready to go live?

👉 Create your store now and start turning your organic passion into a thriving online business.

Frequently Asked Questions

Who is chotu?
Namaste. I am chotu, your friendly shopboy. I make ordering from your shop simple on WhatsApp.
What does chotu do?
Customers can see your full product list online (like Zepto/Blinkit). They add to cart and order directly on WhatsApp.
Is chotu like Swiggy, Zomato, Zepto or Blinkit?
No. Those are delivery apps made for buyers. They control prices, delivery, and own your customer data. chotu is an ordering app made for you, the shopkeeper. You keep full control: prices, payments and your customer info.
Is chotu same as WhatsApp Business Catalog?
Almost, but one big difference: With chotu, you get a ready-made catalog for your shop type. No need to type a single word. Just turn OFF items you don’t sell. Plus, you get a QR code and link to share anywhere.
Do customers order with me directly or with chotu?
Orders come straight to your WhatsApp. chotu does not know what is ordered or who your customer is.
Do customers need to download chotu?
No. They can order by:
  • Scanning your QR code


  • Clicking your shop link

(If they install chotu, it only makes reordering easier.)

So, there are two apps?
Yes, the red chotu app is for buyers, golden chotu Owner app is for you, the shopkeeper. You can install both if you want.

How will my shop look?
Like any online store (Amazon/Flipkart). Buyers can browse, search, and add to cart. Click on LIVE DEMO to see how your shop will look.
Do I need a laptop, Excel, or English?
No. Only a WhatsApp number is enough. Works in all Indian languages. chotu runs only on mobile.
How much does chotu cost?
Starts ₹999, one-time payment. No rent. No subscription. No commission. It’s your shop forever.
How do I get paid?
Customers pay you directly, not through chotu. They can give cash in hand or through UPI (PhonePe, Google Pay, Paytm, etc.). No change in payments at all.


Will chotu deliver orders?
No. Delivery is your choice.
  • Ask customer to pick up


  • Send through your boy/helper
  • Use Rapido, Dunzo, etc.


Can customers pay cash?
Yes. As always.
How will I know if I got an order?
You’ll hear a “ka-ching” on the chotu Owner app and get the order on WhatsApp.
Can customers order at night?
Yes. 24×7. You can deliver when you are open.
My customers have cousins in the USA, can they also order?
Yes. Your shop is now open to the whole world, 24X7.
How do I promote my shop?
When you buy a shop, you get a shop link and a QR.
  • Share shop link on WhatsApp Status, Groups, Instagram, YouTube, etc.


  • Print QR on your shopboard, visiting cards, no-parking boards.


Will I get new customers?
Yes, through your link/QR and local promotion. With VIP Pass, your shop ranks higher on chotu search.
What is VIP Pass?
VIP Pass is a value added service with extra benefits:
  • Higher ranking in customer searches
  • Ability to edit your shop details
  • Priority customer support
How do I buy the VIP Pass?
All shops come with a built-in FREE VIP Pass. You do not need to purchase it right now. You can login to the chotu Owner app to buy the VIP Pass later.
Do I need GST or a physical shop?
No. Just a WhatsApp number is enough. Physical shop is optional.
What does owning a shop mean on chotu?
Like you buy a shop in the real world, you are buying a space in the digital world, which is yours forever.
What if I don’t get orders at first?
Share your shop link with existing customers. Once they try it, they will reorder and refer new buyers. If you have a Google My Business profile, you should update your shop link there too to get more orders.
Who is behind chotu? Can I trust it?
The team has decades of experience at Microsoft, Oracle, airtel and studied at IIT & IIM. They are building chotu with only one purpose: make ordering with local shops as easy as UPI made payments.
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