Last updated on Aug 21st 2025
SHARECART TECHNOLOGIES PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 30 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- In case you feel that the your online shop is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 30 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
- In case of any Refunds approved by the SHARECART TECHNOLOGIES PRIVATE LIMITED, it’ll take 6-8 days for the refund to be processed to the end customer.
- Please raise all your queries at oye@chotu.com mentioning your shop URL in the subject. Your shop URL will look like https://i.chotu.com/biz/12345XXXXX .